Hà Nội - Khóa học: ITIL 2011 Foundation

Hà Nội - Khóa học: ITIL 2011 Foundation

ITIL (IT Infrastructure Library) is a collection of best practices for the management and delivery of IT services and IT infrastructure. These best practices cover all the key IT Service Management and Service Delivery processes. This course covers the latest version of core ITIL® best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL® 2011 Edition.

This course will be coached and guided with ...

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1 attendees (None invited)


APEX Global Corporation
IBM Building, 284 Hoang Van Thu Street, Ward 4, Tan Binh District